Adding media
There are several ways to add media to your post:- Drag and drop - Drop files directly into the editor
- Click the media button - Click the (+) button to browse your computer
- Paste from clipboard -
Cmd/Ctrl + Vfor screenshots or copied images
Editing images
Click on the paintbrush icon next uploaded image to open the built-in image editor. You can make adjustments before publishing without leaving Ordinal.- Crop
- Transform
- Adjust
- Annotate
Select from preset aspect ratios or enter a custom ratio.Presets include:
- Square (1:1) - Instagram, LinkedIn, Facebook
- Portrait (4:5) - Instagram Feed, Facebook
- Landscape (16:9) - Twitter, YouTube
- Vertical (9:16) - Reels, Stories, TikTok, YouTube Shorts
Ordinal automatically compresses oversized files to meet platform limits.
Reordering assets
For posts with multiple images or videos, hover over the assets and click the Reorder button. From there, drag and drop assets to reorder them. The order you set is the order they’ll appear in the published post. On platforms that support carousels (Instagram, LinkedIn, Twitter, Facebook, Threads), the first image becomes the cover that users see before swiping.Downloading assets
To download media from a post:- Hover over the asset
- Click the download icon that appears
Deleting assets
To remove media from a post:- Hover over the asset
- Click the trash icon that appears
Supported formats
- Images
- Videos
- Documents
| Format | Support |
|---|---|
| JPG/JPEG | ✅ All platforms |
| PNG | ✅ All platforms |
| GIF | ✅ Static and animated |
| WEBP | ✅ Most platforms |
Platform-specific features
Each platform has unique media capabilities - see your channel’s page for limits, dimensions, and features.Troubleshooting
Upload failing
Upload failing
- Check file size - Images under 10MB, videos under 350MB
- Check format - JPG, PNG, GIF for images; MP4, MOV for video
- Try refreshing - Connection issues can interrupt uploads
Video not playing in preview
Video not playing in preview
- Ensure video uses H.264 codec
- Try re-encoding with a tool like HandBrake
- Verify the file isn’t corrupted
Image cropped unexpectedly
Image cropped unexpectedly
Each platform crops to its preferred aspect ratio. Use the image editor to crop to the right dimensions before publishing, and preview to see exactly how it will appear.